Shipping Policy

Order Processing

Orders are processed and packed within 2 business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking once your order ships.

Every order is sleeved, top-loaded or team-bagged as appropriate, and packed to protect the cards in transit.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your destination and order size. Delivery estimates are provided by the carrier and are not guaranteed.

• Free shipping on orders over $100 CAD.
• Orders below the threshold ship at a flat $5 rate, or $7.99 for tracked and insured delivery.
• Ground and express upgrades are available at checkout.
• We currently ship within Canada only, excluding Quebec and the territories.

Tracking

A tracking number is emailed when your order ships. Please allow 24–48 hours for tracking to update after you receive it.

Lost, Delayed, or Damaged Packages

Once a package is handed to the carrier, delivery timelines are outside our control. If your order is significantly delayed, lost, or arrives damaged, contact us at  support@cardboardcrushers.ca and we'll work with you to resolve it. For damaged or incorrectly described items, see our Refund Policy.

Questions

Reach out any time through our Contact page or at support@cardboardcrushers.ca.